Visit 123.hp.com for HP printer software and driver. Solve any printer issues and get ideas to troubleshoot the issue with us. Our solutions are quick and easy to follow. Get them at 123.hp.com/setup. The HP printers use latest security updates and all wireless settings which make printing easy. We achieve customer satisfaction by following the below steps.
  • Easy steps for printer setup
  • Connecting printer with wireless network by method of your choice.
  • Quick solutions for HP printer issues.
  • Trouble shooting network connection problem with clear steps.

About Printer Support

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Easy HP Printer setup - 123.hp.com

  • The HP printer setup is first and foremost step. Initially tear off the printer package and take off your printer from inside.
  • Before that, keep aside all the printer manuals, printer setup guide aside. There are printer power cord, fax cord, adapter and HP instant ink card set aside for future use.
  • Additionally there will be a printer software installation CD which has to install to continue the printing process.
  • In the future if you miss the CD or have to update the latest printer software visit hp.com/setup for the latest version of software for your printer.
  • Once you take out the printer remove all the tapes around surface.
  • Then check inside the input tray and ink cartridge access area to remove further packing materials inside them.
  • After that start to initialize your printer for that you have to power on your HP printer. Take out the power cord and untie it.
  • Then connect the one end of the power cord to the printer’s rear end and other end to the adaptor that came along with the printer package.
  • Next connect the adaptor to the wall outlet. Now press the power button and wait for the printer to get initialize.
  • Afterward look for the printer prompts and set the language, country, time and date for your printer.
  • Finally install the printer software and driver from hp.com/setup by entering your printer name along with the series number.

How to set the ink cartridge and load paper in the printer?

  • Generally there will be two cartridges came along the 123.hp.com printer. A tri-color cartridge and black cartridge.
  • First remove the cartridge from its package. Next peel off the orange tab on the copper contacts of the cartridge.
  • Don’t touch or damage them which cause ink nozzle damage and produce poor quality print. And also there will be poor electrical contacts and ink clog issue if you damage the copper contacts.
  • Next open the ink cartridge access door and wait for the carriage to come to the access area and remain idle.
  • The snap in the cartridge into the respective slot. For this follow the color code on both the cartridge and the slot.
  • Then the printer prompts to load the paper if it it’s a text based display. Load a fresh and undamaged paper in the paper tray.
  • Move and adjust the paper width guide to place the paper. Then download the printer software and driver from hp.com/setup.
  • After that run the cartridge alignment test and print the alignment page. These in turn have to scan by the printer for print head alignment process.

Wireless connections of HP

1. WPS

  • One can establish wireless communication between the printer and the computer using Wi-Fi protected setup.
  • First step is to connect the printer and the router in the same active network. And confirm that your router has WPS button in it.
  • Second on the printer control panel press and hold the wireless button for few seconds and leave it the wireless light begins to blink.
  • Subsequently within two minutes in the router press the WPS button for few seconds and leave it.
  • Then navigate to 123.hp.com/setup and download the driver software for your printer. Follow the instruction to finish the wireless setting.

2. Wireless Setup Wizard

  • In the first place touch the setup icon on the printer display. Then choose network setup.
  • Following page choose wireless settings. And wireless setup wizard, the printer search for network.
  • Then select your network name and enter the password to establish the connection.
  • You can also print the page for print code details. Next you have to download the printer software and driver from hp.com to continue printing.

3. Wireless Direct Settings

  • Make a network connection directly to your printer without a router or an access point.
  • Initially enable the Wi-Fi direct feature in your mobile and the HP 123.hp.com printer. Then install a latest print application in your android mobile.
  • Now open the document needs to print from the print application. Then a list of available printer in your network lists.
  • Choose your printer name starting with “Direct”. If you enabled automatic settings in Wi-Fi direct, the mobile connects to the printer by itself and print the document.
  • Conversely for manual setting, acknowledge the mobile connection in the printer display. And have to enter the pin provided by the printer in the mobile application.

Adding printer to HP connected Account

Instant ink services and web connected service of your 123.hp.com printer needs HP connected account. Let’s create one for us. Initially from your printer navigate to hpconnected.com. Then check the computer and the printer connects in same active network. And remove any USB cable if anyone connected. Now click Create Account button in the resultant page.

 In the register page fill all the necessary fields and click sign up. A verification mail send to your id, open and verify that to continue the process. Further print a web service info page from the printer. In that page, note down the printer claim code. Return to the HP Connected Account and enter that code in the Add Printer page to add your printer to the account.

Additionally keep in mid the claim code valid for only 48 hours from the time it printed. In the connected page you can change the printer email address a convenient one which is easy for you to remember. Lastly use the updated mail address to send print jobs to the 123.hp.com/setup printer.

Steps for printing with USB OTG cable

Follow the below steps to know how to use ON-The-Go cable connector and its requirements for printing. Keep in mind this USB won’t support Windows 10 or Apple mobiles.

  • Initially set up your hardware and check if your printer supports OTG mobile printing. Install the HP Print Service plugin.
  • Then connect the USB cable to the printer port and the micro-USB connector to the other end of the cable. In turn connect the OTG cable to your micro-USB port on your mobile.
  • Once on successful connection HP Print Service plugin screen opens now your device ready to print using USB OTG cable.
  • Then open the document or image needs to print and tap the menu icon. A print screen opens.
  • From that screen tap the down arrow in the list and select USB: HP [your printer model name]. Finish any print settings and tap print icon.

Steps for printing with Amazon Alexa

Amazon Alexa app and Alexa-supported devices like echo and Fire Tablet can print with HP web connected printer. To use these follow the below steps

  • First install the application to enable the HP Printer Skill in your mobile device. In the home screen touch menu icon and choose Skills and Games.
  • Then search for HP and select HP Printer from the list. And click Enable to Use. In the skills permission page choose Save Permissions so that the printer can access the skills in the Alexa list.
  • Now enable the check box and enter into HP account. And login and click “Next”. From the list choose the printer you want to use and click connect.
  • If you can’t print your content, make sure the printer model number of yours matches the model number in the card of HP printer skill request.

Frequently Asked Questions

The ink system failure messages usually conveyed by an alphanumeric error codes. From the printer display. For e.g. 0xC19A0003, 0xc19a0013, 0xc19a0043 and c05d0082. To resolve this error use HP genuine ink cartridges. And check the estimated ink levels for the correct level. Finally restart the printer to resolve the issue.

Initially connect your printer to the computer and load the printer with paper. Then open the HP Solution Center and click Settings. Next under Print Settings, click Printer Toolbox. There choose Clean the Print head and follow the instruction to complete the process.

First check if the fax wire connected to the active Tele wall jack. Then check the fax cable connects to the correct fax port. Only use the fax wire that came along with the printer package. Shorter the cable higher the transmission quality. And connect the printer directly into the wall outlet. If the error persists try printing a fax test page.

First check if the fax wire connected to the active Tele wall jack. Then check the fax cable connects to the correct fax port. Only use the fax wire that came along with the printer package. Shorter the cable higher the transmission quality. And connect the printer directly into the wall outlet. If the error persists try printing a fax test page.

Navigate to 123.hp.com. Download and Update the latest firmware for your printer. Restart the printer. Get the IP address of your and enter it in your browser to access the web services of your printer.

If your mobile phone connected to the same network as that of the printer you can print directly. Incase if you are far away from your printer you can print through email. For that compose an email from your mobile device and in the “TO:” field enter printers mail address and attach the document are photo that needs to print.

What are ink system failure error codes and how to rectify it?

The ink system failure messages usually conveyed by an alphanumeric error codes. From the printer display. For e.g. 0xC19A0003, 0xc19a0013, 0xc19a0043 and c05d0082. To resolve this error use HP genuine ink cartridges. And check the estimated ink levels for the correct level. Finally restart the printer to resolve the issue.

Download printer software and driver from 123.hp.com

  • After connecting your printer to the wireless network, navigate to hp.com on your computer web browser.
  • Then choose Software and Driver tab from the home page. In the following page from the list of devices choose printer.
  • And enter product name along with the series number in the box and click submit in hp.com or 123.hp.com/setup. Look for the examples of where to find the product name from the nearby section in the same page itself.
  • Next in the resultant page the OS details and version listed. Confirm all the details and continue downloading the software.
  • Then open the download from the download bar. The HP installer extracts and opens the software.
  • Now accept any terms of service to start the installation process. And finish the installation process by following the on screen instruction.

Types of HP printer

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HP Deskjet

This compact and low noise HP Deskjet printers designed for home based use and also office based work. The 123.hp.com printer support mobile printing and wireless printing features. It has connectivity applications such as USB, Wi-Fi, Wi-Fi Direct and Ethernet. The printer reduces the time consumption with automatic duplex printing technology. And automatically connects to the wireless network. It produces high quality printing. Supports printing, scanning, faxing and copying process.

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HP Officejet

The printer has versatile properties such as built-in fax and automatic document feeder. You can connect the printer as wired or wireless connection. The sleep mode of the 123.hp.com printer cuts off the printing cost. With these printers you can print mobile and web page content with a single mail id created by HP account. Automatic ink delivers to your door step with HP instant ink service. Energy star certification reduces the power usage of the printer and cuts off.

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HP OfficeJet Pro

The OfficeJet Pro printers can print high volume print and produces good quality prints. The cost per page reduced with HP genuine ink cartridge and gives smear free, great accuracy and crisp font output. These printers can do both office and home based work. These printers give long lasting smooth performance throughout its life cycle. Wi-Fi enabled printers are applicable with all web applications and create on the go printing possible.

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HP envy

The HP envy printers everyday printing, scanning and copying functions easy. The Auto off technology of the printer cuts off the power usage reduces the cost. Using HP genuine ink cartridges you can print more by using less. This affordable 123.hp.com printer produces high quality prints. The HP envy printers support color scanning and mobile printing technology. An Ethernet cable gives secured connection with printing devices.